Legal & Privacy

The information contained on the CHS Realty Advisors website (the “Site”) is provided for general informational and educational purposes only. By accessing and using this Site, you acknowledge and agree to the following limitations and disclaimers regarding our professional services and website content:

1. No Appraiser-Client Relationship

Visiting this Site, reading our market reports, or contacting us through email or contact forms does not establish a formal appraiser-client relationship. A professional relationship with CHS Realty Advisors is only formed upon the mutual execution of a formal Letter of Engagement outlining the specific scope of work, intended use, and terms of the appraisal or advisory assignment.

2. Not Formal Appraisal or Valuation Advice

The content on this Site—including but not limited to articles, blog posts, market overviews, lease rate discussions, and economic commentary—does not constitute formal appraisal, valuation, financial, or consulting advice. No information on this Site should be construed as an appraisal report or a formal opinion of value under the Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP).

3. Market Fluctuations and Accuracy of Data

Commercial real estate markets are highly dynamic, and economic conditions fluctuate rapidly. While we strive to provide accurate and up-to-date information, CHS Realty Advisors makes no warranties or representations, express or implied, regarding the accuracy, completeness, or timeliness of the data presented on this Site. Any market data, cap rates, or property statistics reflect conditions at the time of writing and may not apply to current market realities or specific properties.

4. Limitation of Liability and Reliance

You should not make any financial, investment, lending, tax, or legal decisions based solely on the content provided on this Site. Every property and market scenario is unique and requires specific, independent analysis. CHS Realty Advisors, its appraisers, employees, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or reliance upon, any information contained on this Site. Always seek the advice of a qualified professional and commission a formal appraisal report before making real estate decisions.

5. Third-Party Links

This Site may contain links to third-party websites or external resources (e.g., municipal databases, industry associations). These links are provided for convenience only. CHS Realty Advisors does not endorse, monitor, or control the content of external sites and assumes no responsibility for their accuracy, security, or privacy practices.

At CHS Realty Advisors, we are committed to maintaining the accuracy, confidentiality, and security of your personal and property information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our commercial real estate appraisal and advisory services.

This policy has been developed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and aligns with the strict ethical, confidentiality, and record-keeping requirements set forth in the Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP) administered by the Appraisal Institute of Canada (AIC).

1. Information We Collect

We only collect information that is necessary to provide our professional services and optimize your experience on our website.

A. Information You Provide Voluntarily:

• Contact Information: Name, email address, phone number, and company name submitted through our website contact forms or email inquiries.
• Property and Financial Data: Addresses, rent rolls, lease agreements, operating statements, and other property-specific data provided for the purpose of obtaining a fee quote or proceeding with a valuation assignment.

B. Information Collected Automatically:

• Technical Data: We may collect non-identifiable technical data such as your IP address, browser type, operating system, and browsing behavior on our site to ensure the website functions properly and to analyze visitor traffic.
• Cookies: Our website uses cookies to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect strictly for the following professional and operational purposes:

• To respond to inquiries and provide accurate quotes for appraisal and advisory services.
• To establish and manage the appraiser-client relationship.
• To conduct research, complete valuation analyses, and deliver formal appraisal reports.
• To comply with the ethical and professional standards mandated by CUSPAP.
• To improve our website’s functionality and user interface.

3. Disclosure and Confidentiality (CUSPAP Compliance)

As members of the Appraisal Institute of Canada, our appraisers are bound by strict rules of confidentiality. We do not sell, rent, or trade your personal or property information to third parties.

Information regarding a specific appraisal assignment is strictly confidential and will only be disclosed under the following circumstances:

• To the Client: Or to persons specifically authorized by the client in writing.
• By Law: When required to do so by a court of law, subpoena, or provincial/federal regulatory authority.
• AIC Peer Review: To duly authorized members of the Appraisal Institute of Canada’s peer review or disciplinary committees, strictly for the enforcement of CUSPAP standards.
• Essential Service Providers: We may share limited information with trusted third-party service providers (e.g., secure data hosting platforms) who assist us in operating our business, provided they are bound by equivalent confidentiality agreements.

4. Data Security

We employ robust physical, electronic, and procedural safeguards to protect your data against unauthorized access, loss, or alteration. All digital workfiles, property data, and client communications are stored on secure servers with restricted access limited solely to authorized personnel at CHS Realty Advisors.

5. Record Retention

Under CUSPAP regulations, appraisal firms are required to retain all workfiles, data, and reports associated with a formal appraisal assignment for a minimum of seven (7) years after preparation, or at least two (2) years after final disposition of any judicial proceeding in which testimony was given, whichever expires later. Once this mandatory retention period expires, sensitive information is securely destroyed or permanently anonymized.

6. Access and Correction (Your Rights)

Under PIPEDA, you have the right to access the personal information we hold about you and request corrections if you believe the information is inaccurate or incomplete. Please note that access to specific appraisal workfiles may be restricted if you are not the established Client of the assignment, even if the report pertains to a property you own, as dictated by CUSPAP appraiser-client confidentiality rules.

To request access or corrections, please contact our Privacy Officer in writing.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact us at admin@chsrealtyadvisors.com.